ShadowManage IT

ShadowManage IT

Overview of ShadowManage IT

Create a worry-free IT environment with ShadowManage IT. Gain access to a full-fledged virtual IT department of highly trained and certified engineers. Your technology needs will be proactively handled while you focus on your core business objectives. 
 
Businesses that outsource their IT support to our FatNinjas save an average of 30% on costs while improving system uptime and minimizing downtime. 

Offsite support and monitoring services

Single point of contact (IT Help Desk)

Maximise your IT assets

Optimise your IT environment

Solve problems with digital transformation

ShadowManage IT

Because it ensures your company’s IT environment:

  • Stays in good shape

  • Is planned out well for the long-term

  • Empowers your people to do more

  • Is compliant with your organisation’s / industry’s IT policies

  • Maximises cost-effectiveness

Why ShadowManage IT

Because it ensures your company’s IT environment:

  • Stays in good shape

  • Is planned out well for the long-term

  • Empowers your people to do more

  • Adheres to your organisation’s / industry’s IT policy compliance

  • Maximises cost-effectiveness

5 Benefits of ShadowManage IT

ShadowManage IT is RELIABLE
  • ShadowManage IT provides visibility
  • Follows Service Level Agreements (SLA)
HOW?
  • Consultancy from a pool of experts
  • Proactively monitored for issues
ShadowManage IT is SECURE
  • Enforces industry standard  security measures
  • Devices are managed properly
  • Backups are monitored
HOW?
  • Isolates computers from viruses
  • Prohibits questionable websites
  • Ensures computers are patched
  • Regular IT audits
ShadowManage IT is EFFICIENT
  • Optimises your IT environment
  • Focus on your core business
  • Remote-first troubleshooting saves time
HOW?
  • Helps clients save money by increasing uptime
  • Resolves inherent problems in your IT environment
ShadowManage IT is COST-FRIENDLY
  • Ensures IT costs are predictable
  • One-fee, but gain access to a squad or experts
  • Get the right solutions the first time
HOW?
  • Unlimited support tickets
  • Set and maximise IT budgets
ShadowManage IT is ACCESSIBLE AND SCALABLE
  • As you expand, we scale our services for you accordingly
  • Eliminates the need to manage technical staff
  • We have got your back – anywhere, anytime
  • Clear reports help you craft an IT strategy

Let’s have a chat to see how our ninjas can service all your IT needs!

Why FatNinjas?

WEALTH OF EXPERIENCE

Our first servers were launched in 2000

FIRST-CLASS SERVICE

Call us, don’t just send impersonal tickets.

SUPERIOR QUALITY

We dare say our uptime is unrivalled!